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Answers to Your Common Questions

As your Banker, Neighbor, and Friend, the staff at American State Bank is here to answer any questions you have. Below, you will find the most common questions we receive from our customers. If you don’t see your question on the list, don’t worry. You can still contact us and our staff will assist you.

Contact Us

Our FAQs

Are There Any Open Jobs?

Positions come available from time to time at American State Bank. Available positions are listed on our Careers page, along with other information regarding applications.

Where can I find my routing number and account number?

American State Bank Routing Number: 073922403
You can find your account number(s) on the first page of your bank statement under Summary of Accounts. If you have a checking account, you can also find that on your checks. It will be the middle set of numbers along the bottom, following the bank routing number.

What account number do I use for ACH?

See above. Sometimes the leading zero can be dropped off the front of the regular account number for ACH purposes.

How do I open a new account?

Stop by one of our four locations and a New Accounts Representative will be happy to help you.

How do I sign up for eStatements?

Not interested in paper statements? No problem! When you log into Online Banking, use the “Profile” tab in the top right corner and go down to “Electronic Statements”. Select the accounts you wish to enroll in eStatements. You can also call us at 641-342-2175 to request to be enrolled in eStatements. We will even credit your account $9.99 for going green with us!

How do I sign up for online banking?

You can enroll in online banking here.

What is the app code for the Touch Banking app?


How do I change my mailing address?

A change of address form can be completed at any of our four locations. You may also contact us by phone at 641-342-2175 or toll free at 888-342-3738. 

I lost my Mastercard debit card. What do I do?

Please notify American State Bank as soon as possible. Hours & Locations. If after hours, please call 833-337-6075.

Is my money fully insured?

Yes it is! The Federal Deposit Insurance Corporation (FDIC) insures your deposits up to $250,000. There are other deposit scenarios where this insured amount can fluctuate. Please use the FDIC Electronic Deposit Insurance Estimator (EDIE) located here. If you have any questions or concerns about your federally insured deposits, please feel free to contact us.

Is there a penalty for early pay off on loans?

No, there is never an early pay off fee on American State Bank loans. However, you should always contact the American State Bank Loan Servicing department to verify an accurate payoff amount

Can I set up an automatic payment to my loan from my American State Bank account?

Yes! Setting up auto-pay with your ASB loan is hassle free, and there are no fees! Payment dates and frequency are determined with you and your loan officer.